1 min read · May 2, 2026
What if I need to cancel?
Life happens. Our cancellation policy is designed to be fair to both customers and salons:
- 24+ hours before: Full refund of your deposit. No questions.
- 12-24 hours before: 50% refund.
- Under 12 hours / no-show: Deposit forfeit. Salons rely on this to fill the slot.
To cancel, go to your bookings and tap Cancel on the relevant booking.